Sustainability requires constant Measuring, Monitoring and Managing:
The needs, requirements and expectations of the Key Stakeholders,
Customer experience and satisfaction analysis, evaluation and
Continuous professionally managed & communicated Improvement Programs, and
Total Quality Management throughout the supply delivery chain and
Performance Management: for an example of Health Care Balanced Scorecard
Trustable and Solid Leadership & Management to govern the holistic strategy, the delivery systems and processes, 3ARMS KPIs and Accountability is a critical success factor.